Frequently Asked Questions

1. What is Bounce Magic?

Bounce Magic is a high energy play and party facility featuring tons of inflatable bounce houses and slides, video and arcade games, mini golf, gem mining, large toddler only area, family bounce area, great food and family fun....all indoors!

2. How much does it cost?

An all day inflatable play pass is just $12.00, stay and play as long as you like! Anyone under the age of 18 must purchase an inflatable play pass to go on the inflatable rides and horizontal rock wall. Adults are free with a child’s paid ride pass and are encouraged to play on the inflatable rides with their children. Adult supervision is required.

3. Can I come in and just play games?

Yes! You do not need to purchase an inflatable ride pass to play the games. Our policy is: If you play on the inflatables, and are under 18 years old, you must have a ride pass.

4. Are there any restrictions?

Socks must be worn at all times while playing on the inflatable rides. No shoes are allowed on the inflatable rides or equipment. NO exceptions. Anyone with any medical conditions should consider inflatable play as a strenuous activity and accepts responsibility of any occurrences. Please always observe the manufactures labels on every unit.

No outside food or drinks are allowed.

Only children under 42" are allowed to play in the toddler area.

5. Do you serve food or drinks?

Yes, we have a variety of foods including pizza, burgers, chicken fingers and salads, to name a few. We serve Pepsi products, juices, plain and flavored waters. We no not serve alcoholic beverages of any kind and ask that you do not bring them into our facility.

6. Can I bring in any of my own food?

Sorry, NO outside food is allowed. Bounce Magic may, upon manager approval, allow certain food in due to food allergies or dietary restrictions. This allowance is for the sole consumption of the person/persons with said restrictions and not to be shared with others.

7. Do you sell gift certificates?

Gift cards can be purchased for any amount and never expire! Gift cards are good toward the purchase of any inflatable play pass, package, food, drink or merchandise
at Bounce Magic except for arcade tokens and prizes. There are two ways to get a gift card. One is to come into a store near you and purchase it at the counter. We are open seven days a week. The other is this. You can get a money order for three dollars more than the gift card amount you wish to buy and then mail the money order to: Bounce Magic 4255 McKinley Parkway Ste.#20, Hamburg NY 14075 and we will mail you back the Gift Card with receipt and gift card envelop to you.

8. If I need to leave, can I come back later?

Yes, the inflatable ride pass is good all day. Just stop by the counter before you leave to validate your wristbands.

9. How much are tokens to play games?

Tokens are 25 cents each. Most games are 1 token. Mini golf is just 4 tokens or 4 quarters.

10. Do you have any packages or discounts?

Family Fun Packs are available without a coupon and include inflatable ride passes for 1, 2 or 3 children, a pitcher of pop, pizza and 20 tokens per child. We also have monthly play passes which allow you to come in and play as often as you like. See Pricing for details.

11. Can adults play on the inflatables?

Yes! Bounce Magic has family play areas. These bounce houses have thicker bases to accommodate adult weight. One adult is free with a child's paid play pass and must sign into our guest registration book before going on the inflatables. Additional adults who wish to play on the inflatables are just $5.00. We do restrict adults from some units. Depending on the location some toddler area unit will support adults to assist their children in the unit so long as the adults aren't bouncing. We ask that only one adult is in there with their child and no more than three adults with children at any one time in any one bouncer. Some of our other bounce houses are designed for adults but we are a kids place and ask that adults reframe from jumping, bouncing high, flips and other such activities because of other kids from other families can't tell when they shouldn't play in a bounce house. We look to be a clean and safe place for the kids that come to Bounce Magic and to do that we ask all adults to be aware of the kids around them when they are in a bounce house with their own kids.

12. What age group is Bounce Magic best suited for?

12 and under, but if you love inflatable play, Bounce Magic agrees there is no age limit on having FUN!

13. Does Bounce Magic have new hours?

Yes we do! Bounce Magic new hours are for toddlers. We call it Mini Bounce Time. Mini Bounce time is 9:30am to 11am Monday through Friday for $8.00 per mini bouncer excluding all school holidays. Regular hours are Monday thru Saturday  11 am to 9 pm and Sunday 12 noon to 9 pm at both locations for $12 each bouncer. We open at 9:30am to the general public on all school holidays for $12 per bouncer.